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   Fast Solution to Problem Disconnected From Microsoft Exchange Could it be Schannel issue that is causing it How do I fix it [27/09/16 05:10AM]   
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Disconnected From Microsoft Exchange - Could it be Schannel issue that is causing it ? How do I fix it ?

Hi,

In our office, we have 8 PCs running Windows 7 and Outlook 2007.
There is also a server running Small Business Server 2003 and Exchange Server 2003.

Previously, we had old PCs running Windows XP and Outlook 2007, and did not have any problems connecting, but at the moment, Outlook running on three of the PCs displays its status as "Disconnected from Microsoft Exchange" randomly at least once a day.
Restarting
the PC sometimes fixes the problem, but not always.


There were a number of issues I addressed on the server by using Microsoft Exchange Best Practises Analysis Tool, but the problem with these PCs still exists.

I have searched through the application and system event logs, and the only corralation I have found is that around the times of the disconnections, the following error is displayed - 

SChannel

The following fatal alert was generated: 10.
The internal error state is 10.

- System

  - Provider
 
   [ Name]  Schannel
   [ Guid]  1F678132-5938-4686-9FDC-C8FF68F15C85
 
   EventID 36888
 
   Version 0
 
   Level 2
 
   Task 0
 
   Opcode 0
 
   Keywords 0x8000000000000000
 
  - TimeCreated

   [ SystemTime]  2010-12-16T13:31:38.098155500Z
 
   EventRecordID 4097
 
   Correlation
 
  - Execution

   [ ProcessID]  532
   [ ThreadID]  572
 
   Channel System
 
   Computer (****PC Name****)
 
  - Security

   [ UserID]  S-1-5-18
 

- EventData

  AlertDesc 10
  ErrorState 10

Can someone help me trace and resolve the issue ?

Any help would be appreciated.

Thanks

GW

Anwsers to the Problem Disconnected From Microsoft Exchange - Could it be Schannel issue that is causing it ? How do I fix it ?

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Hi,
 
The issue you posted is related to Exchange Server and would be better suited in the TechNet community.
Please visit the link below to find a community that will offer the best support.
http://social.technet.microsoft.com/forums/en-US/category/exchangeserver/
 
Amrita M
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Machine Throttling
  • Go to the Start button.
  • In the Search box, type "regedit" (without quotes) and press Enter.
  • Look for the following registry key: "HKEY_LOCAL_MACHINESOFTWARE Microsoft SQMClientWindowsDisabledSessions".
  • On the right window pane, delete the subkey: "Machine Throttling".
  • Restart your system.

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